Rise & Restore

Compassionate Support for Self-Neglect & Hoarding Behaviours

Helping individuals restore their homes and rebuild their wellbeing with dignity, understanding, and care.

Based in Worcestershire, Rise and Restore provides sensitive, professional support for individuals and families facing hoarding behaviours and self-neglect.

We work at your pace, without judgement, to create safe and lasting change.

✔️ DBS checked

Sensitive Property Clearance

Respectful and non-judgemental support to help clear and organise living spaces safely.

Deep Cleaning

Thorough cleaning to restore a safe, healthy, and manageable home environment.

Therapeutic Support Programme

A structured six-week programme combining practical help with emotional and therapeutic support.

Ongoing Support

Continued guidance to help maintain progress and prevent relapse.

get in touch for a free quote

Ongoing Home Stability Support Plans

Our tailored support plans provide compassionate, practical assistance to help individuals maintain a safe and comfortable home environment. We focus on long-term stability, dignity, and independence.

Light Support Plan

Monthly

Hoarding level 1-3

High Support Plan

Weekly

Hoarding level 4-5

Stability Plan

Fortnightly

Hoarding level 4-5

Our Services

🌿 Who we help

We support individuals, families, and professionals who are navigating the challenges of hoarding behaviours and self-neglect.

Every situation is unique, which is why we take a personalised, compassionate approach working with care, respect, and understanding at every stage.

🏢 Professionals

We work alongside local authorities, housing providers, and support services to deliver safe, respectful, and well-managed interventions.

Our team understands the complexities involved in hoarding and self-neglect cases, and we approach every situation with professionalism, sensitivity, and clear communication.

With a trauma-informed and non-judgemental approach, we ensure each case is handled with care, accountability, and dignity.

👨‍👩‍👧 For Families

Watching someone you care about struggle can feel overwhelming. We’re here to support both you and your loved one with patience, kindness, and understanding.

We take a gentle, respectful approach working at a pace that feels comfortable helping to improve the living environment while reducing stress and pressure for everyone involved.

You don’t have to face this alone.

🌼 For Individuals

Reaching out for support can feel difficult but you are not alone.

We understand that inviting someone into your home is a big step, which is why we always work with care, respect, and without judgement.

Our role is to support you, not pressure you, helping you create a safer, more comfortable space in a way that feels manageable and fully in your control.

Meet our team

About Rise and Restore

Rise and Restore is a compassionate service supporting individuals experiencing hoarding behaviours and self-neglect.

Our team brings together over 20 years of experience across social work, care management, and housekeeping.

We understand the emotional and psychological complexities behind these situations and work in a respectful, person-centred, and non-judgemental way.

Our goal is simple. Help individuals regain control of their environment and improve their quality of life with dignity and care.

Our Vision

Our Approach

Why Choose Us

Why Choose Rise and Restore

Choosing Rise and Restore means choosing a service that understands the complexities behind hoarding and self-neglect. We provide compassionate, professional support tailored to each individual.

Professional Team

Experienced across social work, care management, and housekeeping.

Compassionate Approach

We work with empathy, dignity, and without judgement.

Lasting Change

We focus on sustainable improvements, not just quick fixes.

Rise and Restore

How We Support You

Step 1 – Initial Enquiry

We listen and understand your situation in a safe and supportive way.

Step 2 – Assessment

We identify needs, risks, and goals.

Step 3 – Personalised Plan

A clear, tailored approach with transparent pricing.

Step 4 – Ongoing Support

We work alongside you to create lasting change.

get in touch for a free no obligation quote

Testimonials

What Clients Say About Us

The First Step

A fresh start begins with one step.

Reclaiming Control

Together we can make things feel manageable again.

Your Sanctuary

You deserve a space that feels comfortable and yours.

Our Promise

We understand, we are here without judgement

Our Area

Worcestershire

Our Phone

Faq

Frequently Asked Questions

Never. We provide a completely non-judgemental and respectful service.

Our Sensitive Property Clearance service provides respectful and non-judgmental support to help individuals clear and organise their living spaces safely.

We understand that every situation is unique, and our compassionate team works collaboratively with clients to ensure a supportive and confidential experience.

Our goal is to create a clean, safe environment while respecting personal belongings and emotional attachments.

Our Deep Cleaning service focuses on thorough cleaning to restore a safe, healthy, and manageable home environment.

This service goes beyond standard cleaning practices, addressing accumulated clutter and ensuring that all areas of the home are sanitised and organised.

Our trained professionals use effective techniques to eliminate dirt, allergens, and hazards, promoting both physical health and emotional wellbeing in the living space.

The Therapeutic Support Programme is a structured six-week initiative that combines practical help with emotional and therapeutic support.

This program is designed to address the underlying challenges associated with hoarding and clutter, offering personalised strategies to foster long-term change.

Participants receive guidance from trained professionals, enabling them to build coping skills and resilience while working towards a more organised life.

Our Ongoing Support service provides continued guidance to help maintain progress and prevent relapse.

This service is ideal for individuals who have completed initial interventions and need assistance in sustaining their achievements.

Regular check-ins and support sessions ensure that clients remain on track, addressing any challenges that may arise and reinforcing healthy habits for long-term stability and wellbeing.

Our Light Support Plan offers gentle, ongoing assistance for individuals facing lower-level hoarding (Levels 1–3).

Designed to create a safe and manageable home environment

Included services:

  • Gentle decluttering and organisation assistance
  • Help maintaining clear and safe living spaces
  • Wellbeing check-ins to monitor progress
  • Routine-building support and encouragement

 

We provide compassionate, confidential support tailored to each person’s unique relationship with their belongings.

This plan helps prevent situations from escalating, making it ideal for those who struggle with motivation or anxiety around clutter, as well as for family members and support agencies.

Our High Support Plan is designed for individuals facing severe hoarding behaviors, self-neglect, or complex living situations.

This weekly support service provides intensive intervention to help restore safety, stability, and dignity at home.

We understand that severe hoarding can be linked to trauma and mental health challenges.

Our approach is person-centered, respectful, and trauma-informed, focusing on building trust without forcing clearances.

Included Services:

  • Weekly structured support visits
  • Intensive decluttering and deeper cleaning
  • Home safety assessments and risk reduction
  • Emotional reassurance and wellbeing checks
  • Ongoing monitoring and support planning
  • Assistance with routines and independent living
  • Collaboration with social workers and professionals

 

The High Support Plan is ideal for those at risk of eviction, facing safeguarding concerns, or experiencing social isolation, aiming to create a safer home while promoting independence and emotional wellbeing.